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Transforming a Leaking Pool: A Hilliard, OH Liner Replacement Success

 
Modern pool with deck and handrail at sunset

When a homeowner in Hilliard, OH noticed their pool losing water at an alarming rate, they feared the worst: hidden leaks, costly repairs, and a ruined summer. Their 12-year-old vinyl liner had seen better days, with visible fading and wrinkling in multiple areas. Water levels dropped daily, and their water bill skyrocketed. Multiple service companies offered vague timelines and high prices, leaving the homeowner frustrated and uncertain.

That’s when they found 614 Pools. Known for fast, professional service and guaranteed scheduling, we provided a clear path forward. Within just 10 days of receiving the deposit, we completed a full liner replacement that restored the pool’s beauty, safety, and functionality—all while saving the customer over $700 compared to other quotes.


The Challenge: Persistent Leaks and Expensive Estimates

The customer reached out after attempting to patch visible liner tears without success. Their biggest concerns were:

  • Significant water loss leading to daily top-offs

  • Chemical imbalance and murky, unsafe water

  • High repair estimates from other contractors ranging from $6,000 to over $8,000

  • Unclear timelines with no confirmed service dates

To make matters worse, the homeowner had guests arriving in three weeks and hoped to have the pool ready in time.


The Solution: 614 Pools’ Liner Replacement Process

At 614 Pools, we bring a no-nonsense, results-driven approach. After a quick phone consultation, we sent a specialist to the home within 24 hours to inspect the pool and provide a quote.

We proposed a comprehensive liner replacement using a GLI vinyl liner, known for its durability and seamless installation. Our CPO-certified technicians would oversee the process, supported by our proprietary LSI (Langelier Saturation Index) water testing software to guarantee long-term chemical stability and protection for the new liner.

The customer appreciated our transparency:

  • Flat-rate pricing that included installation, 10,000 gallons of water (if savable), chemicals, and fittings

  • Firm timeline of 10 days or less from deposit to installation

  • On-call support throughout the project

With a deposit secured, we immediately began our streamlined process.


Implementation: Step-by-Step Execution

  1. Site Visit & Measurement Our liner specialist completed precise measurements of the pool using GLI’s approved protocols. Measurements were submitted to the manufacturer the same day.

  2. Liner Order & Scheduling The new liner was manufactured and shipped within 7 days. While waiting for delivery, we scheduled the installation window and prepped the site.

  3. Prep Day Upon arrival, our crew drained the pool, removed the old liner, and cleaned the surface. We applied an anti-algae coating to the pool floor to prevent staining.

  4. Installation Day The new liner was installed and vacuum-sealed to eliminate wrinkles. All gaskets, faceplates, screws, and fittings were replaced. Our team triple-checked the liner's fit before filling the pool.

  5. Water Fill & Chemical Balancing We restored the saved water and used our proprietary LSI software to perfectly dose the pool. Water chemistry was brought to ideal parameters within hours.

  6. Final Equipment Restart Pumps, filters, and heaters were tested and confirmed operational. The pool was handed back to the homeowner in crystal-clear, swim-ready condition.


Results: Leak-Free and Summer-Ready

The outcome exceeded expectations:

  • No more leaks: Water levels held steady post-installation

  • Improved safety: The new liner eliminated trip hazards and sharp edges

  • Optimal water chemistry: LSI testing ensured balance from day one

  • All-inclusive price: Saved $700 compared to the lowest competing offer

  • Happy guests: Pool was ready ahead of their summer party

This job proved that a high-quality liner replacement doesn’t have to drag on or break the bank. At 614 Pools, we treat your pool like our own—with speed, precision, and care.


Customer Testimonial

“614 Pools saved my summer! From the first phone call to the final walkthrough, the team was responsive, professional, and clear. I had talked to three other companies and none came close to the confidence and speed of 614 Pools. The liner looks amazing, and I was swimming again in less than two weeks. I’m seriously impressed with the care and precision of their work.”
— Amanda B., Hilliard, OH


Why Columbus Homeowners Trust 614 Pools

We’re not just another pool company—we’re your neighbor. Since 2010, 614 Pools has served thousands of families across Central Ohio. Our customers choose us because:

  • We guarantee your week of service (no wishy-washy timelines)

  • We include standard chemicals with most cleanings and liner projects

  • We use LSI-based software to protect pool surfaces and equipment

  • We back our work with real communication and real results

We don’t just replace your liner—we protect your pool investment.


Call to Action: Request a Free Liner Assessment

If your liner is leaking, faded, or over 10 years old, don’t wait. A small issue today could cost thousands tomorrow.

📅 Request Your Free Liner Assessment Now
📞 Call 614-219-2020
📩 Email sales@614pools.com


 

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